FACTS AND INFORMATION

  • BetterBooking.com is owned and operated by SILVER WING TRAVELS (LLC), one of the world's leading online hotel reservations agencies for leisure and business travel.
  • Established in 2002, BetterBooking.com guarantees the best prices for any type of property, ranging from small independent hotels to five-star luxury accommodations.
  • Our services offer Real Time availability of products in over hundred countries worldwide.
  • Our Online Hotel Reservation system supports a B2B platform linking over 450,000 hotels worldwide.
  • BetterBooking.com has the ability to support, accommodate, receive and extend wider range of data through its capability to connect through the XML system.

We are dedicated to build long-term relationships with customers through quality training and customer support, and envision to be recognized as the leading Tour Operation Company in UAE. The company’s goal is to grow steadily, provide best services to our customers and to become a profitable foundation. Our ambitious plans for the future include significant expansion both in the UAE and overseas markets.

BetterBooking.com, created to render the most serene and placid manner in accommodating the needs of our dear travelers. Our online hotel reservation system provides an easy to handle and easy to use platform for our customers.

Our services does not limit in providing options as to hotel accommodation. It also offers tour packages for guests who wish to make the most out of their travel and stay in the country.

BetterBooking.com ensures to provide the best valued price for any property type that suits our customers' needs. Ranging from small and independent hotels, to the renowned and luxurious accommodations, BetterBooking.com assures to provide a wide selection and alternatives of hotels that guarantees satisfaction of the necessities of our valued guests.

BetterBooking.com, one of the fastest travel companies in the region, today announced the next evolution of its renovated technology platform with the launch of new range of services. Empowering the partner newtwork with incredible access to free high-quality travel visuals and inspiration, users can browse the extensive selection of high-quality images to help them make the best decisions.


OUR SERVICES

>> HOTEL ACCOMODATION

  • Search over 450,000 hotels worldwide.
  • Best & lowest rate gather from different sources.
  • Multiple channels over the phone, web, xml, mobile & facebook at your convenience.
  • 24 hours a day, 7 days a week. We are always ready to help and we will not leave you alone.

>> TRANSFER

  • Easy transport from/to airports.
  • Wide range of quality, safe & licensed vehicle.
  • Large variety of vehicles from private, coaches, buses, shuttle to limousine.
  • VIP transfer around the world.

>> TOUR PACKAGES

  • Ideal for a quick escape to a wonderful holiday destination.
  • Plenty of leisure time lets you explore on your own.
  • Visits to major & must-see sites are included in the vacation price.
  • Unforgettable memories & makes your travel dreams an affordable reality.

>> FLIGHTS

  • Fast and reliable flight search engines.
  • Search for flights anywhere, everywhere.
  • Find your ideal airline for the best price.
  • Offers flight deals to the best destinations.

BENEFITS TO OUR TRAVEL INDUSTRY CUSTOMERS

  • Accessible 24 hours a day, 365 days a year
  • Seamless connectivity to over 450,000 hotels worldwide Real-time online booking confirmations at competitive
  • wholesale rates
  • Up-to-date product images, descriptions, amenities,
  • location and interactive maps
  • Option to mark-up net rates and re-distribute to sub agents Vouchers branded with agent's Logo
  • Multi-currency rate options
  • Online statement of account
  • Online invoicing
  • Detailed booking reports
  • XML Interface

CHANNELS OF DISTRIBUTION

>> www.betterbooking.com:

This easy-to-use, password protected website provides access to every product line with a 5 millisecond response time. Agents have free access to dynamic packaging, detailed filters, easy to use maps, reservation search and amendments.

>> White Label

Customized websites for companies seeking a 24/7 customer-facing booking platform. These are available in 12 languages and providing access to your complete product range with robust technology.

>> Full XML platform

We provide seamless integration to our hotels, flights, tour attraction, transfers and visa services product.

>> Facebook

Our online hotel reservation system reaches facebook to provide an easy to handle and easy to use platform for our customers.

>> Mobile Apps

With a comprehensive and customizable one-stop service available anytime, anywhere. Your destination is only a few clicks away.



Refund Policy

Refunds request will be only processed if received in writing within 15 days from the commencement date of the travel component.

Refund requests for partially utilized services will not be processed unless we receive written proof from the service provider that the guests has not utilized all the services in full as specified on our final confirmation and the supplier confirms in writing that a refund will apply to the un–utilized services.

Refund requests for fully un–utilized services will be processed only when we receive the written requests. Refunds are subject to receiving confirmation from our supplier .the refundable amount provided by the supplier is final including cases when no refund is applicable.

A period of 21 days is required to process any refund requests. No claims would be entertained after a refund processed.Net Refund amount (The refund amount minus any cancellation charges minus booking fees) will be credited to the client account only after receiving the credit note from the concerned hotel and/or supplier.


Cancellation Policy

  • Booking and purchase conditions contain limitations and exclusion of liability to any person(s) who books and/or takes any of the holiday and/or travel arrangements advertised on this Site. Cancellation and amendment charges are payable if a booking or other purchase is cancelled or amended after it has been confirmed.
  • Where you have booked your travel arrangements through us acting as principal, you, or any member of your party, may cancel the travel arrangements at any time, but the cancellation will be effective only on the date on which written notification signed by the Lead Contact is received at our office (including e-mail notification). You may send us an email at info@betterbooking.com and call us at our office number 009714 2389238 to assist your booking cancellation. Please note that we incur administrative cost in cancelling your travel arrangement thus applicable charges shall be imposed in respect of the cancelled booking.
  • By making a reservation with a hotel, resort and airline, you accept and agree to the relevant cancellation and no-show policy of that hotel, resort and airline, and to any additional (delivery) terms and conditions of the hotel, resort and airline that may apply to your reservation or during your travel, including for services rendered and/or products offered by the hotel, resort and airline.